Minarva 1STEP
Log the customer request
Register the reported fault, customer contact and service location within a structured job.
Service operations
Service CentersFrom service registration to job closure
Give a field service or maintenance team a structured way to log requests, allocate technicians, track visits, manage job progress and close work with an invoice.
CCTV service · Field technicians · Maintenance teams
Practical day-to-day operations
How the work fits together
Example steps to explain the intended workflow, not customer screenshots or automated actions.
2STEP
Allocate a technician
Assign the responsible team member and organize the expected visit or next action.
3STEP
Record work and materials
Update job stages and record relevant labor, spare parts or service notes.
4STEP
Close and invoice the job
Complete the service record and prepare any charges or customer follow-up.
Relevant Minarva Biz modules
Tools that support the workflow
Service Register
Create trackable service requests with customer details and job descriptions.
Field Staff Workflow
Organize technician allocation, onsite visit details and progress notes.
Parts & Charges
Track service-related materials and prepare the chargeable work record.
Job Status
Review registered, assigned, in-progress and completed service work.
Feature availability depends on edition, enabled modules and verified deployment readiness. These examples are not a promise of customer-specific integration.
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The product tour uses illustrative information. The Windows release page contains the currently published installer; self-service signup and some Online/Hybrid customer acceptance steps remain in progress.